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Inside the box is a copy of the Startup Guide. Please download the Reference Manual as well, it contains detailed walkthroughs for every feature.

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FIRMWARE UPDATES

Please check that the firmware on your SR-20HD is version 1.30:

Go to: MENU > SYSTEM > VERSION

If it is an earlier version, use this update guide:

SR-20HD: How to Update the System Program Firmware

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CHOOSING CAMERAS

These guides help you choose the best type of camera for your workflow, set it up to output a compatible video resolution, and also output video without menu overlays or screen information.

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VIDEO RESOLUTIONS

By default, the SR-20HD streams at 1080P resolution, 30 frames per second.

For 60 frames per second streaming and recording, you can change the mode in the System menu:

Menu > System > Stream/Rec Mode > High Quality

The SR-20HD has multi-format input scalers on each input, which automatically resize the input sources to match the output resolution.

There is also an output scaler to further adjust the SR-20HD's output size and position.

These are like worry-free inputs, allowing you to mix different source resolutions together across your inputs.

More information:

SR-20HD: Video Input/Output Settings
(Reference Manual, page 10)

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AUDIO SETUP

When you first turn on the SR-20HD, all analog and digital sources have their fader levels turned all the way down, except for the headset mic input.

These sources route to the Main bus. Once you adjust input and output levels, the audio mix outputs on the HDMI and line outputs.

You can adjust the levels for most channels using the onboard controls. The rest can be adjusted in the Audio Input and Audio Output menus.

SR-20HD: Audio Controls and Signal Routing
(Reference Manual, page 24)

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CONNECTING LAPTOPS

On your PC or Mac, there are two ways to set up the computer's HDMI output to your SR-20HD: Duplicate and Extend.

Duplicate creates a copy of your Desktop, including your Taskbar or Dock. Your mouse will appear on both screens.
Extend creates a clean desktop, and you can move your mouse between the two.

These guides walk you through general setup in Windows 10 and MacOS:

If you use software that generates visuals or plays media files, there may be additional screen output settings in the software:

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ADDING STILL IMAGES

You can import up to 16 still images using the USB Host port or Input Capture.

Input Capture takes a screenshot of a video input.

A 16 GB or smaller USB Flash Drive is recommended
- Larger drives may not format or function
- SD card adapters and hard drives are not compatible
The Format setting in the menu will format the USB Flash Drive as "FAT32"
- You can also format it using your computer, but using the menu is recommended

Here are the recommended settings to import a still image via USB:

Format

Bitmap (.bmp), 24-bit color, uncompressed

PNG (.png), 24-bit color + 8-bit alpha channel

Resolution

1920x1080

You can also import a safety image to display if you lose your network connection while streaming:

Format

Bitmap (.bmp), 24-bit color, uncompressed

PNG (.png), 24-bit color + 8-bit alpha channel

Resolution

480x270*
*If the image is larger, it will be cropped

SR-20HD: How to Import and Use Still Images
(Reference Manual, page 19)
Roland Switchers: Resolution vs. Dimensions with Still Images

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STREAMING VIDEO

The SR-20HD uses the LAN Direct Stream port for livestreaming instead of the USB ports. This allows you to connect the SR-20HD directly to your network and stream to any platform that supports RTMP, without using a computer.

What is RTMP? Ever notice how a website link sometimes starts with the letters HTTP? RTMP is like the streaming version of that.

You can also log in directly to YouTube, Facebook Live, and Twitch, the SR-20HD will give you a short URL to enter in a web browser to complete the connection:

If you want to use SR-20HD with videoconferencing software like Zoom or Teams, you need to connect the HDMI output to an HDMI to USB Capture Device, like our UVC-01:

This device is not the same as a USB to HDMI display adapter,
those are used to add an additional display to a computer

The following list contains important information on streaming platforms. This information is subject to change at any time. Please refer to the platform's support articles for the latest information.

Services that Support Direct Login

Facebook Live: There are no account restrictions for 30 FPS streams and you can stream to your Timeline, Pages, or Groups either publicly or privately.

Twitch: There are no account restrictions, but private and test streams are not possible, all streams are public.

Twitch Streamers - Broadcasting Guidelines

YouTube: There are account requirements before you can stream directly via login, most require no action from you.

Most importantly, you have to verify your channel using a mobile phone number and wait up to 24 hours, using this link: youtube.com/verify

These are the requirements, please click here for more information. Note that these are YouTube's requirements and are subject to change at any time:

Restricted Streaming: Requires 50 followers, no account restrictions in the last 90 days, a verified channel (requires a mobile phone number), and up to a 24 hour waiting period for mobile streaming. There is a limit on viewers (number of followers +25) and archived streams default to private.
Unrestricted Streaming: In addition to the above requirements it requires 1000 followers and the waiting period may be longer than 24 hours for mobile streaming without restrictions.
If you do not meet these requirements: You can connect by setting up Custom RTMP in the menu.
- Log into your YouTube account in a web browser, enter YouTube Studio, and look for the RTMP URL and Stream Key.

Services that Support Custom RTMP

For all other services, set them up as a Custom RTMP in the menu.

Some services listed below may require a paid monthly subscription and some do not support streaming outside of their dedicated mobile app, please see below for additional details.

The following information is subject to change at any time. Please refer to the platform's support articles for the latest information.

BoxCast: Set up as a Custom RTMP service.

More information is in this guide.

Crowdcast: Set up a Custom RTMP service.

More information on Crowdcast's RTMP Studio is in this guide.

Dacast: Set up a Custom RTMP service.

More information is in this guide.

Instagram: Instagram now provides RTMP information to set up a Custom RTMP service.

More information is in this guide.

LinkedIn: There are account requirements before you can stream. You will need 150 followers or connections, a history of posting original content, and no community guideline violations.

Once your account is activated for streaming, set up a Custom RTMP service.

More information in this guide.

Patreon: This platform uses Crowdcast, please scroll up for more information.

Restream: Set up a Custom RTMP service.

More information in this guide.

If you want to stream AeroCaster to Restream Studio, you need a company plan.

More information in this guide.

Snapchat: This platform does not appear to support livestreaming at this time.

TikTok: There are account requirements before you can start a stream with the TikTok app. There may be additional requirements to get a RTMP URL and Stream Key.

Direct mobile streaming from outside the TikTok app is not supported, but you can set up a Custom RTMP service by setting up the stream in the TikTok app to get the RTMP URL and Stream Key.

Twitter: Set up a Custom RTMP service.

More information on Twitter's Media Studio Producer in this guide.

Vimeo: Set up a Custom RTMP service.

More information is in this guide.

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RECORDING VIDEO

You can record the following at the same time to the SD card on the SR-20HD:

MP4 files containing video and audio
WAV files containing only audio

An SDXC card is not included. The following cards are recommended:

SD card Compatibility list for SR-20HD

SR-20HD: About SD Cards
(Reference Manual, page 3)
SR-20HD: Audio and Video Recording
(Reference Manual, page 35)

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REMOTE CONTROL

You can use a web browser to send your streaming account information to the SR-20HD.

SR-20HD: Livestreaming Setup
(Reference Manual, page 36)

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PROTECTING SETTINGS

There are multiple ways to protect your settings on the SR-20HD:

SR-20HD: Saving Internal Settings to an SD Card
- (Reference Manual, page 42)
SR-20HD: Enable Panel Lock for some of the physical controls
- (Reference Manual, pages 43 and 64)