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VC-1-DMX: The lighting does not turn on, even though a video signal is being sent through the HDMI THRU connector.

If you experience the light does not turn on despite the video signal being sent from the HDMI THRU connector on the VC-1-DMX, check the following points.

  • Are you inputting a video signal into the HDMI IN connector that exceeds 1080p resolution (such as 4K video)?

    The VC-1-DMX does not support video resolution input greater than 1080p. Check the format of your video input signal, and lower the resolution for input.

  • Do the DMX channel settings match the lighting equipment you’ve connected?

    Check the DMX channel settings.

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