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V-1HD Remote App: How to Setup and Troubleshoot

In addition to the V-1HD RCS control software for Windows and MacOS, The V-1HD has a free iOS app call V-1HD Remote, available on the App Store for iPad.

 

Note: The V-1SDI does not have a Remote app, only the RCS software for Windows and MacOS.

 

 

Connecting

 

  • To connect to it, you need a Lightning to USB Camera Adapter.

    • Note: A standard Lightning to USB adapter will not work, make sure it is a Camera Adapter.
    • Note: They are available with and without a breakout lightning port to keep the iPad charged.

  • You will also need a USB 2.0 type A to type B cable.
  • Once the cables are connected, power on the V-1HD, let it fully boot, and open the V-1HD Remote app.

  • On the right side of the main screen, you will see a CONNECT section, with a rectangular button labeled with three dashes: "- - -".

  • Tap it, and it should look like this, confirming that it is connected:

mceclip0.png

  • Try changing an input on the A bus and see if the app controls the switcher.

  • Pressing buttons or changing settings on the switcher will also update the status of the app, they are synchronized.

 

 

Troubleshooting

 

If you have the 2.0.0 or later version of the V-1HD Remote App for iOS, and you experience the following:

  • Unable to connect the V-1HD to V-1HD Remote.

  • The V-1HD Remote audio meters are not moving in the mixer section, but you can monitor audio passing through the switcher.

 

To resolve these issues, you need to update the V-1HD switcher's firmware to version 2.00 or later.

Here are some articles to help you confirm your firmware version and complete the firmware update:

 

 

More Information

 

For more information about the Remote app, refer to the V-1HD Remote Owner's Manual.

Note: This is a separate document from the Owner's Manual, RCS Owner's Manual, and Remote Control Guide.

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