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M-200i: Troubleshooting iPad Connection Issues

The following article troubleshoots in the event that an iPad is losing connection or won't connect with an M-200i.

  • To delete the app, go to the Home screen on the iPad (press the Home button below the screen). Find the icon for the M-200i Remote app and press and hold it for a few seconds until it wiggles. Then press the (x) badge that pops up in the corner of the M-200i Remote app to delete it. After deleting, reinstall the app from the App Store.
  • The following downloadable document shows how to increase V-mixer iPad remote control app connection stability.
    iPadGuidedAccessMode.pdf

    The iPad is designed to work with various applications often running in a multi-task mode. However, the V-mixer remote app requires continuous communication with the V-mixer to maintain the connection. Therefore it is a good idea to “lock” the app to the V-Mixer and maintain a steady connection for the duration of the event.

    The document above is “best practice” and will help ensure a reliable V-Mixer remote app connection and smooth operation for events.

  • If connecting wirelessly, communication between an iPad and the wireless dongle or router may take a few moments. In the iPad M-200i Remote App, it may take multiple "Online" attempts for the iPad to communicate.

  • If using a wireless USB adapter:

 

 

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