Roland Switchers: How to Stream to Facebook with the "Use Web App" Setting

Use this guide to stream to Facebook Live using Roland AV mixers with Direct Streaming output, which is not the same as USB Streaming output. You can link your account using a web browser with the Roland Web App.

The following models have Direct Streaming:

SR-20HD
VR-6HD
VR-120HD

AeroCaster has direct streaming, but does not use the web app.

Streaming to Pages & Scheduling

Due to recent changes with Facebook's API:

The Roland Web App cannot schedule streams (aka events)

Until this is fixed, the current solution is to set up a Custom stream on your Roland AV mixer and paste the stream information from Facebook to the Roland Web App.

To create a scheduled event on Facebook's website:

Timeline Stream
- Switch to your account (not a Page)
- Create a Live Video post
- Click on "Create live video event"
Group Stream
- Switch to an account that is part of the Group
- Go to the Group's page
- Add a new post, click on the ". . ." and click on Live Video
- Click on "Create live video event"
Page Stream
- Switch to your Page's account
- Create a Live Video post
- Click on "Create live video event"

Roland Hardware Setup

Connect your Roland AV mixer with a network cable to a Wi-Fi router with internet. Most routers will automatically assign an IP address using DHCP, so it's recommended to keep the default setting:

SR-20HD: Menu > Network > LAN Setup > Configure > Using DHCP
VR-6HD: Menu > Network > Configure > Using DHCP
VR-120HD: Menu > Network > LAN Setup > Configure > Using DHCP

In the Stream menu, set one of the services to Facebook Live and you will see a setting called Use Web App or Use Web Application.

SR-20HD: Menu > Stream > Service 1/2 > Facebook Live - Use Web App
VR-120HD: Menu > Stream/Record > Service 1/2 Setup > Facebook Live
- Go back one page and select Use Web Application

You will get a short URL and QR code. Use either to access the Roland Web App page.

Example from SR-20HD

Roland Web App Setup

Use a computer for the initial setup. After that, you can easily use a mobile device to set up the stream.

When you first open the Web App, you will see this message.

A window will pop up to log in to Facebook.

If you are already logged in to Facebook on that web browser, it will skip to asking for permission to link the Web App to Facebook.
If you are already logged in and linked, the window will quickly open and close, and the Web App will take you to the stream setup page.

If you are currently logged in as a Page instead of your main account, click Continue to switch. If you also have the Facebook website open, refresh that page in your browser.

When using the Web App for the first time, it will ask for permission to link it to your Facebook account. Click Continue.

Click Friends to change your privacy settings. This button may also say Public or Only Me.

If you ever plan to stream Public, choose that setting, it enables all three privacy levels for timeline streams.

When finished, click Continue.

For example, if you select Public, you can still create private streams, but if you select Only Me, due to the way Facebook works, you can only create private streams.

If you try to stream public, you will see on Facebook that your stream is private until you change this setting on the Facebook website.

When finished, click Done.

Click Choose What You Allow if you manage Groups and Pages with your Facebook account.

Here, you can uncheck any Pages you do not want to stream to. When finished, click the gray left arrow in the top left corner, and click Continue.

Stream Settings

Once that is complete, the pop-up window will close and you will see this screen.

Scheduled streams are not supported at this time. Instead use the Facebook website to schedule one and set up the Roland hardware as a Custom service instead of Facebook Live to send the RTMP URL and Stream Key from the Web App to the Roland hardware.

Title and Description: This information is displayed on Facebook to help people find your stream.
Select Destination for Live-Streaming: Choose where your stream is posted.
- Timeline: The timeline of the account you logged in with.
- Group: The timeline of a Group linked to your account.
- Page: The timeline of a Page linked to your account.
Select Privacy Scope: This sets your stream as Everyone (public), All Friends, or Self (private).
- If you set your permissions earlier to Friends or Only Me, you will not be able to stream Public, even if you select it here, until you change the setting on the Facebook website.
- Group and Page will follow the rules you set on the Facebook website.

If you click on Group or Page, you will see the all the Groups and Pages that you manage through your Facebook account. You can select one using the drop-down menu.

In this example, my Facebook account has a Page I can stream to, but my account does not manage any Groups.

You need to add the Roland Web App to a Group before you can stream to it, click here for steps.

Sync the Hardware

When you have everything set up, click Get RTMP URL.

You will see a RTMP URL, stream key, and URL for the stream itself appear at the bottom of the page. Click Submit To Device and it will appear in the Roland AV Mixer's Stream menu settings.

Click OK to close the window. From there, simply start your stream on the hardware and it will appear on your Facebook timeline, group, or page.

Facebook Site Settings

Can't Connect Web App

If the web app will not connect, go to facebook.com to check settings. Click on your profile picture in the top right corner and click on Settings & Privacy, followed by Settings.

Click on Apps and Websites on the left sidebar.

Scroll down and check the preferences. Apps, Websites, and Games needs to be on, the button should say Turn Off.

If it says Turn On, click it to enable apps.

Expired Permissions

If you are unable to stream and have not used the app recently, it's possible your permissions have expired.

Go to facebook.com to check settings. Click on your profile picture in the top right corner and click on Settings & Privacy, followed by Settings.

To edit permissions for the Roland Web App, click on Business Integrations on the left sidebar, and then click View and Edit for the "Roland ProA/V RTMP WebConfig".

In the window that pops up, click on Renew.

Can't Stream Public

If you try to stream public but it shows up as friends only or private, go to facebook.com , click on your profile picture in the top right corner, click on Settings & Privacy, followed by Settings.

To edit permissions for the Roland Web App, click on Business Integrations on the left sidebar

Click View and Edit for the "Roland ProA/V RTMP WebConfig".

In the pop-up window, check that each slider is turned on.

Do not turn off any of the sliding buttons, as this may prevent you from streaming to your timeline, pages, and groups.

Scroll down to "Who can see you use this business integration" and select Public from the drop-down menu.

Facebook Group Setup

If you receive an error message asking you to add the Facebook App to your Group, you need to add the Web App to the Group.

Go to facebook.com. On the left sidebar, click on your Group's icon, and another sidebar will appear. Scroll down and click on Group Settings.